Legal Information & Policies

By accessing itemsstock.com or placing an order, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use the website. We may update these terms from time to time; the latest version will always be available on this page.

• We try to display products, colours and specifications as accurately as possible; slight variations may occur • All prices are in Bangladeshi Taka (৳) and may change without notice • All orders are subject to stock availability • If a pricing or listing error occurs, we may cancel the order and refund any amount paid

• An order is confirmed once our team verifies it by phone or message • We accept Cash on Delivery (COD) and supported online payments such as bKash and Nagad • For some high-value items or areas, an advance payment of the delivery charge may be required • We may cancel orders that appear fraudulent or that we cannot verify

• Delivery is available across Bangladesh through our courier partners • Estimated delivery time is shown at checkout and may vary by location • Delivery charges depend on your area and are shown before you confirm the order • Please check your parcel in front of the delivery agent before accepting it • Delays caused by courier services, weather or public holidays are outside our control

• Warranty, where applicable, is provided as stated on the product page (brand or seller warranty) • Warranty covers manufacturing defects only — not physical damage, liquid damage, misuse or unauthorised repair • Keep your invoice and original box for warranty claims

These terms are governed by the laws of the People's Republic of Bangladesh. For any concern, please contact us first — we will do our best to resolve it quickly and fairly.